Gloots Face & Body Therapies Reviews

12 Windmill Way, Haxby, York, YO32 3NL

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Reviews are written by customers after their visit.

5.0
1446 reviews

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Written by our customers, so you know what to expect at each and every venue.
This salon gets amazing reviews but my experience was so bad I have e-mailed Hedley House directly and provided them with what was good and bad but as yet I haven't had any response which is also disappointing as the hotel and yoga bomb are amazing and I expected so much more. In short the therapist concentrated on an injury I have and the hour was spent manipulating me, giving me diet, fitness and life advice and I left feeling more stressed with an injury that is now worse than when I went in! I booked a full body swedish massage but my lower body was never touched and the whole experience was so bizarre that when I went home I had to double check what I had booked. My massage was in the log cabin outside and external noises could be heard so even if I was getting the relaxing massage I expected this would have been a negative for me. The cabin was lovely, as were the staff in the hotel but I'm afraid I can't recommend it due to my experience and I feel that it was a total waste of my time and money.The fact that I left feeling more stressed and sore than when I went in is never a good sign. I am not a demanding person and I have realistic expectations but this didn't meet my expectations in any way which is disappointing as this is rated as one of the best spa's in York.....hopefully it was a one off!
Kim was an amazing pregnancy massage therapist, really knowledgable. I left with less shoulder tension than I arrived with and more calm!
A lovely indulgence! Liz was great and created a very relaxing atmosphere. She really listened to my needs and expectations and made it an individual experience
Wonderful relaxing massage from Jacqui
Lovely facial thank you jackie