Twice I booked an appointment in the space of 3 days and both times the appointment got cancelled because the therapist didn't turn up. The second time, they told me 1 minute before when I was obviously already there. The administrator said they would get back to me to let me know where the therapist was, I waited and from then on had no communication. Totally unacceptable and wasted so much time. I have been a client for 3 years and I am never returning.
Antonia always manages to make me feel at ease and her standard of treatment is second to none. I was actually feel anxious and stressed this morning and somehow she instantly calmed my nerves!