I had a dermalogica facial. It was very thorough and my pores are extremely clean. It was a little forceful at times but I guess that's the price for clean skin. The atmosphere was very nice and relaxing. Staff were very friendly. I just wished there was a neck massage included in the facial as is sometimes the case in other salons.
I've struggled with this review because I've usually left with a good haircut when my hair was long and I always ask for Lilia. But my recent experience really let me down. I had to have my hair cut into a blunt bob for a job and I'm trying to grow it as much as possible for my wedding in April. I went in with a picture of a v slightly graded bob, asked for a few more layers and stressed that I didn't want much off the length. The wash was fine, and as we sat down I asked again that I didn't want much off. The cut began and so much came off the back I ended up losing about 3-4 inches off the back layers. I was devastated, with my wedding coming up I need it as long as possible. Also the picture was of a slightly wavy bob and every time I've been I've always had it dried dead straight without being asked how I want it dried. It's a shame, I can't even puty hair up now. I must stress the quality of the cut is always good, Lilia does understand how hair works but it's not what I wanted and the length has certainly left me upset. It does feel like you can't get your request across and I'd advise a bit better communication.
It was a perfect cut, just what I was after and my hairdresser didn't chat too much which I like. Receptionist was also very nice and the salon was surprisingly tranquil, considering its location.
The girls who work here are always friendly and make you feel comfortable. Simona and Mila in particular always give excellent service and are very thorough.