Massage itself was very good but the staff member doing my appointment was 30 mins late. She did explain that something else had ran over. I then had to get up and walk to another room with a towel on because the masseuse had put me in the wrong room after I was undressed and laid down. Then masseuse finished the massage 15 minutes early and told me I could get dressed. She quickly returned and said she had made a mistake and did the final 15 minutes. The staff member is a very good masseuse and I really enjoyed my massage but I found the overall logistical experience quite frustrating this time.