Appointment didn't quite start on time but the place is clean and welcoming and the staff were kind and apologetic about the delay.
The massage itself was fantastic. Irina is very professional and listens to her client's requests and needs. All the clients receiving treatment and services on the day I was there were complimentary and glowing in their thanks. Clearly very good customer satisfaction!
First time visiting this salon and was really impressed. Very clean, welcoming and a lovely ambience. Had a Hollywood wax that was super quick and Irina was very thorough. She checked the temperature of the wax was ok and asked if I was comfortable a few times...these small things do make a difference and is why people want to return! The shellac mani-pedi was great, really well done. Only comment as would have liked my hands and feet to be soaked so that the cuticle work was easier.
It wasn't super relaxing, but the therapist was kind and tried to do right by my skin. Although my over-riding impression of this salon and treatment is Pain. From the manicure that made me bleed a bit, to my blackheads being well and truly tackled, it seems like the mantra is "no pain, no gain!"
I was greeted warmly, got a coffee, and liked that the seat gave you a massage. The manicure turned out beautifully, so shiny and hard, and kept for a good couple of weeks. The only thing I would say is that it was rather painful, which I'd never had before and made it difficult to relax: my cuticles were well and truly tackled, which is a good/bad thing depending on what you want from an experience :)