Entered a very busy hairdressing area and met with a smile and took my name. Andreaa appeared a few minutes later and led me to treatment room to apply classic eyelashes. She made me feel totally relaxed and comfortable despite never meeting her before. This is the first time I have had lashes applied that didn't need unsticking from lower lashes so good sign of her skill. Now four days into my very hot beach holiday and lashes look great. Highly recommend!