I need to say, regarding the fact that the service/staff weren't very professional, I had a very very good brazilian blow dry, much better than what I have had in much more luxurious saloons.
Color was done nicely, cut and blow-dry amazing, would definitely recommend. I've marked the experience down based on cleanliness and because I had to pay £30 pounds extra for blow-dry. Their introductory offer for full head of highlights with cut + blow-dry would cost me less than what I've payed all together.
I've marked the experience down based on one factor - when I arrived the man at the desk, scowled at me then at my Treatwell voucher and said 'well how much did you pay' to which I said I couldn't remember as it was a while ago. He then wanted to know how long. He was clearly unhappy that I wasn't paying full price - but to make up for it, at the end charged me the £10 for long hair (my hair is just below shoulder length) and then charged me £20 for the trim I had. In the end I paid more than if I had walked in off the street and paid their introductory offer of £58 for half head, cut and blow dry - at no point did they offer me that. I would not go back for that reason - the man was intent on making more out of me. Shame really as the cut and colour was good.
The highlights came out quite nicely, though not what I had originally showed the therapist.
The haircut with the male hairdresser was less of a successful event, as he cut off way too much of the length even though I warned him not to, and I wanted to keep the length.
I kept saying I wanted it messy and choppy, but he styled it super sleek instead, so I asked for some paste or product to make it more messy, but they had nothing! In a salon? They should have tons of choice!
When I came to use my voucher, I was expecting to only pay £10 for the long hair charge, but they also wanted another £10 for using two highlight colours, even though it doesn't state this in the voucher, nor did they tell me this before we started.
I refused to pay the extra and they did not seem too happy, even though i left a tip.
The girl who did the colour was good, but i would never have my hair cut there again.
I had half a head of highlights and a cut done by Betty and I loved it! She was very nice and professional at all times. She done the exact colour I wanted and even blow dried my hair for me free of charge. The staff were all nice and friendly. The salon is lovely. Great value for money. I would definitely recommend them and will be going back in the future.