I felt like I was an inconvenience as soon as I walked in the door. They didn’t have the right tools to remove my previous gels so it took a lot longer - which they then made me feel was another extreme inconvenience.
The first lady was then replaced by another member of staff who was a lot more professional and friendly.
However, overall the experience just wasn’t as professionally done as I would expect.
It took 1 hours 50 minutes for a regular manicure and pedicure. They are very slow. Lady who did my pedicure was ok but then she had to service another customer. The other lady who did my manicure didn’t even know how to file a nail. It is a pity they even let her do that. Unfortunately, it was a very bad experience. I don’t think i will give a second chance to this place as I spent 2 hours with a very bad service.