I love this salon however this time they couldn’t get my colour right from the beginning. I wanted white blonde, bleach plus toner. Was made to pick a colour which didn’t take (after washing I had yellow hair) had further bleach & toners added, which took over 2 hours. Still have bits of yellow in my hair
I was, unbelievably, charged a further £20 for the colour (which still isn’t right). My hair feels like breakable straw (wasn’t washed with shampoo or conditioner added after the final toner).
Mena was thorough in doing my Keratin treatment, honest in giving tips for looking after my hair and gave me the best haircut! All the while, being kind and genuine in her demeanour. Thank you!