Tatyana was great, really friendly and attentive. Made me feel comfortable and did a great job. Love my new cut, hair so easy to manage and in great condition.
My haircut was done nicely and my hair shape is good, but not exactly what I asked for or how I explained. Tara was very focused on cutting though and did a good job overall.
The communication skills could be improved and overall customer service received from Tara would improve customer satisfaction.
The customer care from supervisor team was superb and very supportive.
Jenny very kindly stepped in at the last minute and did an absolutely wonderful job with my hair. She ensured the cut was even and the finish was perfect. It was exactly what I hoped it would be. She even gave me some helpful tips and advice on making my hair as strong and healthy as possible, which was much appreciated.
Brooke did a fantastic job with my colour. It was applied with a thick coat to ensure even coverage, and is very glossy and shiny. A huge thank you to Brooke - I was so impressed by how friendly, professional and speedy you were!