Gens Beauty Secrets Reviews

At Unique Hair and Beauty Salon, 232 High Street, Bromley, Kent, BR1 1PQ

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Reviews are written by customers after their visit.

4.9
471 reviews

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Written by our customers, so you know what to expect at each and every venue.
It was my first time having treatments at this salon. The therapist was lovely and the waxing I had done was absolutely fine. However the gel mani / pedi is incredibly disappointing. After a week, the regrowth on the fingers is really bad as the gel was not painted close enough to the cuticle. The gel has also lifted on three fingernails and one toenail, leaving only half the nail with colour on. I’m halfway through a two week holiday and had treated myself to the gel nails as in my experience they usually last at least 2-3 weeks. However I now have terrible nails for the rest of my holiday and no way to get them sorted. I did also email the salon before doing this review to raise these issues but have had no reply to date.
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Had to return to get a nail re-finished. No compensation offered for having to go back. Very disappointed. I get my nails done every month and paid more for the convenience of going here. Won’t be returning.
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It was really painless, and quick. & Gen was super friendly. Will be coming back.
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Really good massage! Will come again.
I come here regularly for all sorts of treatments, always a great service and they take a lot of care
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