I usually love back facials, but she wasnt in the room for 50% of the time! The bed was setup for face-up treatment with a pillow so I couldnt get comfortable. Steam for 10min (left room) no actual scrub, hardly amy massage and then a mask (left again 10mins). Crash/bang of products/sink wasnt very relaxing.
Hair appt was ok, she layered back nicely but the front was not like the picture (gradual framing front layers)- she took alot of length away (we agreed 1 inch) so I dont like the front