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Venue rating

2.0

6 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Garden Spa  Wimbledon
Garden Spa Wimbledon
168 Merton Road,
Wimbledon, SW19 1EG
United Kingdom

Massage & Therapy Centre

Garden Spa Wimbledon
168 Merton Road,
Wimbledon, SW19 1EG
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat 9:00 am - 6:00 pm
Sun 8:00 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Garden Spa Wimbledon part of Garden Spa

Garden Spa is a friendly, relaxing, tranquil spa, where we make sure every client is relaxed and leaves the salon feeling rejuvenated and recharged. We offer a vast range of hair, beauty & spa treatments from waxing, massage and facials to nail enhancements, eye treatments, make-up and much more.

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Services

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Comments

Reviews (written by customers after their visit)

2.0

Chain rating

Based on 6 reviews

5 stars 2
4 stars 0
3 stars 0
2 stars 0
1 star 4
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Manicure (1)
  • Two Week Manicure (3)
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Have you been here? Write a review
Posted 7 months ago
Purchased 90 min cavitation deal on woucher. Unable to contact via phone. When queried after finding out I was pregnant if treatments purchased were safe was asked to email because receptionist had no idea, after emailing recieved a response 3 days later advising it was ok.

On day of appt received an email (not a call) advising main treat was cancelled however would could book at a later but still attend appt for remaining treatments. On arrival door was locked when someone did present was informed that we were miss informed as nothing could be done today so wasted travel and time, not to mention I was informed had I gone ahead it would have been dangerous for my unborn child and I was lucky it was in effect cancelled.

Shody service and must say extremely PO!

Have rated it 1 star as you can't post a review with 0!

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Posted 8 months ago
I bought the 90 minute pamper package from Wowcher. The venue does not reflect the name. It is far from a spa. 2 very small rooms on the ground floor. Very dingy atmosphere, no insurance details or qualification certificates in view. Only 1 out of the 3 treatments happened. Staff were not at all what you expect in a spa. No health questionnaires were completed and as 1 treatment involved a body wrap with a laser, this should have been done.

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Verified review Visited May 2015
Posted 1 year ago
They called and cancelled the appointment the evening before and couldn't fit me in so I had to spend my Saturday morning ringing around nail bars to get an appointment

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Posted 1 year ago
I would first like to say that I did find it difficult initially to get in contact with anyone at the salon by phone. I decided to send an e-mail and was able to book my appointment.
This was my first experience at this spa. I had received a hot stone massage, facial and manicure package as a mothers day present. I will say that my experience was absolutely FANTASTIC. My consultant Natalie was very friendly and professional. I left the spa feeling revived and energised, so much so that I re booked another treatment with Natalie!!.
I would definitely recommend this spa.

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Verified review Visited December 2014
Posted 1 year ago
Accidentally booked the wrong date on wahanda. Tried emailing and calling the spa to rearrange but there was no answer over the course of several hours. As I wasn't able to attend, I have no idea what the treatment was like. The worst thing is, this was meant to be part of an early Christmas treat for me and my mum so either one of us misses out on Christmas Eve or I shell out another £35...

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Verified review Visited December 2014
Posted 1 year ago
I had a Shellac Nails and have awarded it 5 stars.

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Comments

4 days ago
I had am appointment on Monday arranged via Groupon I arrived by public transport and found the shop to be closed. I waited for some time just in case someone would arrive to open the shop This booking was paid for in advance. Also the telephone number advertised seems to have been disconnected. I am very unhappy about this and it was a present from my husband. A local retailer commented that this has happened to several other people.

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