I’ve been going to here for the last eight months, so I know how hard Ashley and the team works.
I was really disappointed today. My treatment should have taken 35mins - it took 90mins. I suggest changing the advertised 35mins and clearly stating if it’s a technician still training.
Not the best job. Badly shaped nails and altogether messy. Really disappointing when it cost me £30 altogether.
Good customer service would have been not asking for the extra £5 for the one extension at the end.