The staff was friendly and ready for me as soon as I walked in. I tried a new hairstyle and the hairdresser was able to copy the style from a photo I provided while adapting the style somewhat to suit my face shape. I was very happy with the end result and will return there in the future.
I was really pleased with how the cut was going until the hairdresser got to thinning out my fringe. Up to this point she has been really careful to check how I wanted my hair cut and how much length she was going to take off but when she was thinning out my fringe she made a wrong cut and left a hole in the middle of it. It was a real shame as I was please with the rest of the haircut and the rest of the cut was very good.
I bought a Groupon voucher for a cut and conditioning treatment but I was worried to get my hair cut at this salon after reading the previous reviews. However the service and the haircut suprised me. I was taken straight through to have my hair washed after arriving. The conditioning treatment was a lovely peppermint mask that smelled wonderful and made my scalp tingle pleasantly. The hairdresser was a young woman with long blonde hair in a plait (I didnt get her name!) who asked how I wanted my hair cut and triple checked with me before she cut the length, as I was having a lot cut off, which was reassuring. She trimmed my layers and as she was blowdrying each section, she kept checking the length and evened it up as needed. I felt I had a very thorough cut and cant see any split ends, which I would with my usual hairdresser. The blow dry was excellent as I have very curly hair but she made it straight and smooth without using straighteners. I suppose it is fair to say that the women in the salon were not especially welcoming as they didn't smile much, and I was the only customer in there at the time but nobody made small talk, but I do feel that I got the cut I wanted and I would be happy to go back to the same woman, with a bit more trust next time!
Avoid this place! Firstly I was made to wait 20min without any apology, I was moved to have my hair washed. Now in a normal hairdressers you would have a consultation advising the hairdresser what you want but no not this place. Anyway I was left waiting with my head in the sink, ended up getting a neck ache! The lady said she will leave me for a couple of min to let the treatment sink in, the next thing I know she is washing another customers hair and blow dry and left me with the treatment still in my hair!!!! I was left waiting for another 15min before another male hairdresser came to wash my hair. His styling and cutting skills are a lot to be desired! I asked for a simple trim and he couldn't even accomplish that. Came home and there were uneven strands I found at the back. All of the staff are so miserable, unable to raise a smile. On top of that the service received was diabolical as well as making me late. Will definitely not recommend this place!