Scam! I booked an Olaplex treatment which is supposed to be a 2-step treatment (no.1&2). The staff probably thought I didn’t know any better and only did one step, no.2. When I called them out they said it was because of the discounted price. Well, why would you put out a discount in the first place? Overall I paid well over a hundred pound including a haircut and it turned out average. The guy that did my hair couldn’t be asked to do his job.
Never going back. No wonder there was barely any customer. Very poor experience.