Fyre Beauty Lounge Reviews

24 Queensway, , London, W2 3RX

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Reviews are written by customers after their visit.

4.5
941 reviews

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Written by our customers, so you know what to expect at each and every venue.
Came to repair shellac on 2 nails. The black hair lady at reception made me scream from pain as she started taking my (!) natural nail off with the electric file. This is after me telling her 3 times that it s painful when she used it to take off shellac and that one nail doesn’t even have shellac. The manicure was terrible as well and it lasted exactly 3 days, with shellac chipping off completely! What a terrible job!
5 star salon, beautiful and clean. The 2 lovely ladies who took care of me were both amazing, professional and very attentive. They spoiled me and made me feel like a princess. Best polygel ombre nails I have ever had (and I am very fussy with nails).
I always go here for nails. Very friendly and nice people. Always listening in and paying attention to how you like your nails to be.
Go if u want a dramatic (comedic) experience! 1 picture=1000 words A scam for sure! The “technicians” are not trained so I cannot blame them but I do want to mention the supervisor/manager who I asked “come and see my nails” and his response was “no, this is not my job, I am not a specialist”. I later explained my experience (see below) to which he kept saying “calm down”. Got fed up and said I am leaving (as I had already prepaid). He asked a staff member to stop me!!! I left saying f@&k u - not excused whatsoever but I was beyond myself. The below is the experience from a technical level (not service as that’s a whole other story!) - the manicure is evident.. - she painted most of the nails with the small thin brush - I paid for the luxury mani and never got the massage 1h15’!! - only one coat mani - The staff did not speak English. I asked for the colour 4 times and she could not understand - pedi was 30’ delayed - she did not sterilise the equipment - she used the curbed scissors the wrong way around - I asked for my feet not to be painted as I did not trust and did not want to waste another 30’ Thankfully I am laughing 😂😅
Klaudia is the best and Fyre is always clean and give the best treatments
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