The wax itself was fine - the treatment was quick and pain free, with a lovely result. However the beautification was late for my appointment so I had to reschedule for another day - looks like they had a different time in the diary to what I had and what was on the email confirmation. Guess it was an honest mistake, but was inconveniencing for me. Further, I was given the hard sell on other treatments and they were strict about what was included and what I would need to pay extra for (I didn't see an option on the booking to get an extended Hollywood, so I booked a Hollywood and was told on the day I'd have to pay more for extended so I just didn't bother in the end). Treatment was fine, but was not the best customer experience.
I've been going to this shop since it opened and prior to its opening, myself and my daughter have always been going to Kiran for the past 7 years and we love her! She's always very cheerful and friendly and makes an effort to fit us in wherever possible. Having had back trouble myself, I find her back, neck and shoulder massage fab and always go to her and my daughter has IPL done and has seen great results in such a short amount of time. We have also gone for waxing multiple times and find it much quicker than many other places we have tried. We will continue to go here and you should try it too!
I visited this salon for a eyebrow threading and a Brazilian wax.
The eyebrow threading was fine, however I really need to urge caution if you are considering booking a Brazilian wax here. I have been having these done for about ten years now and never before have I been reduced to tears from the pain.
The therapist insisted on using a mixture of hot and strip wax, which i found odd but agreed to. The strip wax on the bikini line was fine, however as soon as she applied the hot wax to the rest of the area she immediately started tugging at it. I have had many hot waxes over the years and know that you are meant to leave it set for a good few minutes before ripping off. Due to this not happening the wax got stuck and would not come off. The therapist then had to spend 10 excrutiating minutes picking the wax off with her fingernails. This unfortunately has now made me scared to have another wax as it was so painful.
2 years agoReport