Fullwell Cross - The Spa Reviews
140 High Street, Ilford, IG6 2EA
Check availability and book onlineReviews are written by customers after their visit.
88 reviews
The place was nice and the people were nice however the beautician badly cut my toe when clipping my nail. It was bleeding and she had to wrap it to stop it.
At the end I asked for a refund and they initially said no then I showed my toe but as of yet have still not received anything and have been told I need to wait to speak to someone else.
Poor customer service. I understand accidents happen but this should be sorted at the time.
Treatment by Faith Yese•
Gel Nails PedicureShow all…
Verified review
The staff were friendly and welcoming, pedicure was great, I enjoyed the experience very much
Treatment by Faith Yese•Pedicure
Verified review
I have Been there for the second time I thought it would’ve been more better then the first one because i had a different therapist But it was just the same. not much effort in massage it was just rubbing the oil all over.for 55 minutes very disappointed I won’t be going back there again.
Treatment by Shauna•Relaxing Massage
Verified review
Really calm and tranquil environment
Lady that done my facial was very professional and efficient
I throughly enjoyed my time in her hands and will be having another one soon
Treatment by Shauna•Classic Facials
Verified review
Shaun took her time and responded to my body in the areas where i most needed to release tension. Afterwards, I felt lighter on my feet and more grounded and quieter in myself. I'd definitely go back again soon. The wet spa package was a relaxing and reviving addition to the massage, and I loved having my herbal tea in the reception area whilst reading a book and cooling off from the sauna.
There's only one toilet and I think 2 showers in the room, which could be increased in the rebuild.
Treatment by Shauna•Relaxing Massage
Verified review
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