The manicure was fine in the end, but this wasn't a very good experience overall. The manicurist was very abrupt and communication was poor – it really felt like he was rushing and at the end he didn't even say he had finished, just got up and walked off. When I looked unsure, another manicurist had to explain he has finished and I could get some handcream if I wanted, which I had to put on myself. He didn't give me chance to even look at my nails before rushing off, and when I did I noticed lots of ragged edges. I couldn't see him anywhere, he eventually came out of the back room on his phone and I asked him to file down the ragged edges. He did so the end result was fine, but what awful customer service! I probably won't be back.