On a short trip to London I decided to book a shellac nail appointment through Treatwell for the next day. I chose Free Style hair and beauty near Highgate tube station for noon, as my family and I were going to visit Highgate cenetery in the afternoon. I spent time plotting my journey there as I am not used to the underground system. I arrived at the salon early to be told that my appointment had been cancelled as the lone worker had a three hour hair appointment with another customer. She had tried to call me while I was travelling on the underground, so I had no signal. I had prepaid for this appointment and the money has been taken out of my account. I have emailed Treatwell but have only had an email asking me to review the salon. This whole experience has left me feeling ripped off and unwelcome.
Magda, the saloon owner was very friendly and did an exelent job! Will return for future treatments now that I've found this great beauty saloon near home ;)
Treatment by Magda•Other Nail Extensions & Overlays
Had a shellac manicure, but unfortunately after 1 week it was already peeling off.
Not sure what went wrong, service was pretty good and very friendly staff.