Got what I went in for, and a little bit more ;p
Just needed a trim, as I'm growing out my hair so wasn't worth paying full price, and this was a decent deal.
Business traveler here. I went in for a simple blow dry before a big meeting and not expecting anything more than a little less frizz but, WOW, felt gorgeous and glam 45 minutes later. Will be returning for a proper cut and style next time I'm in London.