Walking into the salon it seemed pleasant and the staff were very friendly. However, the wax was boiling hot and the beautician was so aggressive on my eyebrow it bled. I had a hollywood wax and breaking my femur was less painful!! She didn't pull my skin and used the same strip 4-5 times on different areas, which was disgusting. On asking her to cool the wax down and perhaps change a strip she said she would but didn't. She was very friendly but I would not recommend anyone come here for a lower region wax - my skin is still raw and pained from the experience.