Flint + Flint - Manchester Reviews

Harvey Nichols, 21 Cathedral Approach, Manchester, M1 1AD

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Reviews are written by customers after their visit.

4.6
91 reviews
I had a stressful day and was expecting just a half an hour quick microdermabrasion, to have a full face massage , hydrating mask and hand and arm massage as well was great ! Leah was wonderful and I will definately book to go back. I got a discount but think it is worth the full price.
I really struggled with how many stars to give this treatment which was the ultimate facial. The treatment itself was good and my skin felt smooth afterwards, however, there was something really lacking with the treatment. Despite filling in an extensive consultation form, the therapist didn't ask me anything about skin concerns or what I was hoping to get out of the treatment. Also, I went into the room and it was just a case of lie down and get on with it. The treatment wasn't explained to me so I had no idea what was going to happen next. The final part involves a mask which was applied before the therapist explained it had to be left on for 15/20 minutes and promptly left the room. Anywhere else, you would expect a head or hand massage whilst this was on but I guess this place is more of a skincare clinic than a spa. I should also mention I could hear the therapists having a good chat outside whilst my mask was on so it wasn't very relaxing either. After the mask was removed, moisturiser was applied to my skin (guessing as again not explained) and that was it over. I'm glad I didn't pay the full price for this treatment which I believe is over £100 as I would have made a complaint. As mentioned the treatment itself made my skin lovely and smooth but there was a definite lack of an experience around it. I would need to see a special offer on before I would return.
good
The discount offered on the website was really good. However, the appointment slot availability was not accurate, as I booked a slot which was already taken.
Great service. My face feels refreshed and very hydrated after the facial.