Flawless Beauty at Hair By Diane Keith

Same day booking cancelled by email from Treatwell 40 minutes before: would have been nice to have heard direct from the salon. I had deliberately chosen the latest shown appointment as I am aware that about 1/3 of the time a salon does this - so it was disappointing to be hanging about for several hours and have this happen at the last minute.

Popped in for an eyebrow wax and tint with Danielle who is lovely and really experienced. Felt comfortable and at ease and she did an amazing job! Great value and will be back soon for a facial.

Lovely massage. Therapist was great, professional, friendly and personable. Great value. Would definitely recommend.

Danielle is lovely and very welcoming. She really took her time with the waxing, doing a nice job. The low price for the shellac mani is because it is just the polish, no file and shape included, no cuticle trim. Not sure why Treatwell has asked me to rate a manicure separately from the shellac mani as this wasn't part of the treatment? Unfortunately two of my nails were chipped by the following day, despite no rough use. Reasonable budget option for waxing though. Unfortunately I was asked to change my prepaid appointment as the shop haven't synced their Treatwell appointments with their manual system effectively, so I probably won't use Treatwell to book there again but may use again if I need a quick local appointment for waxing.

The beautician was friendly but I was disappointed when I asked for a very simple heart pattern on my nails and was told that she wasn't "very arty". I was also told I'd have to pay more when I asked for my nails to be filed into a simple stiletto shape, which I didn't expect when paying for a manicure & Shellac. The salon was loud as you'd expect on a Saturday.