The staff are very friendly and the lady who waxed me was lovely. The waxing technique was not one I'd seen before and could have potentially been a bit more hygienic had she worn gloves - she wore gloves on one hand then put the wax on her other hand to then wax with - very strange but I didn't mind that much!! I've been to a lot of different waxing places and this was one of the less painful ones I've had - it was also very thorough and she ensured all hairs were removed. Value for money too I think was pretty good. I've had worse waxes for more money before!! I would definitely recommend this place and would go back if I'm in the area again. Thank you!!