Firstly the lashes were not a natural hybrid look, they were very full and long which is not really my style. Secondly they all pretty much fell out the day following days after whilst I was on holiday which was of course disappointing. I had contacted the salon directly with photographs and a refund was refused. I had told them that I don’t want to leave a bad review as mistakes happen and things can go wrong but not giving me my money back after that happened really was disappointing.