The massage itself was very good. However, it appears that farzana runs the business on her own so she doesn't have a receptionist or anyone else physically in the salon. I had to book boys whatsapp which took a little while. I had a one hour massage and during that time she was messaging on her phone on at least 6 occasions which was disappointing. During the texting times, she would continously do one movement with one hand. I would have preferred a two handed uninterrupted massage throughout.
Farzana is lovely. I have very thick, curly hair which I like to straighten and she went above and beyond to make sure the cut was perfect, straight or curly. She gave me advice on hair masks and helped me get home when I had trouble with my phone.