If I could have given my thread a -1, I would have. I visited Fake It Manchester today (04/03) for a Hollywood wax and an eyebrow thread. I had booked my wax with Dusana, but unfortunately she wasn’t available and so both of my treatments were done by Sima. She did the wax first which I was pretty happy with, but unfortunately my experience went extremely negatively from then onwards. Sima began the eyebrow thread by taking a clean brush to check my existing shape and what happened next absolutely shocked and disgusted me. Instead of starting on my brows, she saw that I had a spot in the middle of my forehead above my right brow and then began picking the spot until it was bleeding uncontrollably. Never have I been so shocked in my life. Ironically she spent the earlier part of the session talking about how staff who has previously worked there and left had been unprofessional, but what she did went beyond the normal levels of unprofessional. This is the second time I’ve been to the salon and needless to say I won’t be visiting again, which is a real shame as Dusana has clearly put her heart into this business, but it’s staff members like Sima who will ultimately drive clients away.
I now know what an outstanding wax is after having an awful experience at a different salon. Sima was an absolute angel and put me at ease straight away. Fast, efficient, and relatively pain free! My go to place from now on. Highly recommend for nervous first timers.