Disappointing to be honest,she used hot wax 2/3 times then went to strip wax and then to plucking for a Hollywood,she nipped me once too so was left with a small area bleeding,had to finish plucking there myself,there’s no calm music or even conversation and no warnings when pulling up the wax so found it hard to relax,did a great job on my eyebrows though,let strip wax was fine,won’t be going back though,it wasn’t worth the money.