Very disappointed with my experience from start to finish. The therapist seemed unaware of which treatments I had booked and stopped halfway through my massage, thinking I was only having 30 minutes. She also didn’t initially intend to leave the room while I got changed, which made me feel uncomfortable. It wasn’t the relaxing experience I had hoped for.
Before my facial, there was no consultation about my skin concerns or what I wanted to achieve. During the treatment, there was