The beauty room felt cluttered and not clean enough, no chair to pop your clothes on or relaxing music playing. My bikini wax was rushed due to my being a few minutes late - very average wax with hardly any conversation about what I'd like. Best described as a half job sadly as bits were missed. The receptionist barely welcomed me to the salon and instead spoke to the beauty therapist in a different language in front of me - not very welcoming or professional sadly.