I was pleased with my cut, however I was kept waiting for over 10 minutes on arrival. There was only one member of staff in the salon who was already booked and it felt like I was slotted in. Overall the whole process felt a bit haphazard and not at all relaxing. My stylist tried to do the best she could whilst coping with other clients and the phone all by herself.
Great last minute appointment booked online. Walked in and straight away Jacqui was full of smiles and gave me a fantastic haircut and amazing bouncy blow dry!