Amy didn’t do my appointment. Waited for 1h even though I had an appointment. None of the tools used were cleaned / sterile. Lady hurt me causing 3 nails to bleed. I asked for the nails to be shorter repeatedly but didn’t get what I wanted. I had 2 nails to be redone (instead of refill), those 2 came off now 48h after I had the full set done. I like the studio for it’s reasonable prices but won’t go again. They took payment halfway through the appointment, I ruined 2 nails. They redid them.