I was very nervous about getting my first wax, but Eve put me at ease immediately. She answered my questions about what to expect and advised against going for a full 'Hollywood' my first time. She also kept me distracted with lots of chat which was great! The waxing itself was not half as painful as I expected, especially for my first time! The waxing room itself was clean, cosy and well decorated. I look forward to my next wax and have already started recommending her to friends!