Was having a root tint done, second time at this salon and the last time i absolutely loved the colour, exactly what i wanted. Asked for ashy colour again this time but its orange, really awful!! Contacted the salon about it and was told to go in at 9am monday for them to fix it, arrived at 8.55 waited till 9.45 but nobody even opened the salon so went home. I then called and they denied all knowledge of this appt even though i had recieved a reminder text and email the previous day,