Booked a hair appointment for my mum, she was super nervous since this is only her second professional cut in around 40 years, she tends not to go to hairdressers because she gets very anxious. Steph, however, made her feel incredibly comfortable and at ease. My mum absolutely loves her cut and is so grateful to steph for the good job she did but also for making her feel so at ease, it really helped her anxiety around the haircut too! She will definitely be back! Thank you!