The place was very nice and there was no waiting time. The massage was relaxing and would have been 5 star if I had booked a Swedish massage- I booked a deep tissue massage and this was not a deep tissue massage. So that was disappointing. The staff were smiley and welcoming- I only didn't rate them 5 as before the massage there was no consultation about trouble areas or how you would like the pressure- no chat at all in fact.