Esprit Spa & Wellness at Crowne Plaza Reading East Reviews
Wharfedale Road, Winnersh Triangle, Wokingham, Reading, Berkshire, RG41 5TS
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703 reviews
Good value for money.Shame after an hour of being in the spa,a bus load of people arrived & it felt like being in a public baths! We mentioned this on departure.Food was good.Room was clean but they knocked on door twice & rang the room phone too! Not quite the romantic package we so hoped for.
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Very good value for the treatment and full use of the facilities. My advice wold be to book your treatment for the end of your day as they use a great moisturising cream which would be a shame to wash off in the pool or sauna!
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Loved the place..gave 4 start instead of 5 as the restaurant food was let down else this deserve all 5star.
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Well relaxed atmosphere. Very friendly and helpful staff. Very clean and the food was great. Facilities were very good. Definitely will recommend it.
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Great massage, very relaxing time by the pool. Loved the steam room and sauna. Our room booking was initially not found but it wasn't a problem as we had our Treatwell email confirmation and 10mins later we were checked in and had been upgraded to a larger room for having to wait for them to check a different system to find out booking, a very nice touch. The staff are so friendly, kind and courteous everywhere in the hotel, this has to be some of the best customer service we have ever received, we were always greeted with a smile and were made to feel very special throughout our whole stay. The food at this hotel is very good, very fresh, cooked to perfection and served so nicely. We especially enjoyed the calves liver at dinner. We had dinner and breakfast included in our package, both were so good, and lots of choice. As our spa treatments were early on the day we checked in we also had lunch in the bar, which was very nice as well (excellent chips and generous portions). The small blip over the reservation not being found was nothing due to the polite and efficient way it was handled by the staff. Overall I cannot fault it, it was just so lovely. We would return and would definitely recommend.
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