Esprit Spa & Wellness at Crowne Plaza Reading East Reviews
Wharfedale Road, Winnersh Triangle, Wokingham, Reading, Berkshire, RG41 5TS
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703 reviews
Masseuse not friendly and not interested in doing a good job. It felt like a rip-off. I was not pleased to see people with shoes in pool area.
We were not offered any flip-flops and had to walk about on our bare feet.
The tea lunch was served sy someone with a dirty and stained jacket and trousers. I got a very small cup of coffee, the sandwiches and cakes came a full 20 mins after we got the coffee and tea, I had some trouble getting a re-fill. The cakes and sanwiches were quite tasty however.
Overall - I would never go again.
Verified review
Enjoyed stay, would have been nice if the deal included a spa treat rather than just use of the spa facilities. From the advert it was not obvious that spa treatment was not included. Nevertheless, the hotel was clean and the staff very helpful.
Verified review
Me and my partner loved our stay at this hotel. Rooms and Spa was extremely clean and the neck, shoulder and back massage was amazing! My only fault would be that it is in the middle of nowhere so you have to eat at the hotel. Food is good but there is a set menu - which for fussy eaters could be a little bit annoying. Staff are very helpful and are more than happy to help with any queries. The atmosphere is quiet and calm which is great if you're using the spa facility. Staff are also very professional which again made my experience overall enjoyable.
Verified review
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