Great massage and therapist but had to ask for shower access after and also wasn’t offered use of any other facilities such as sauna and steam room which I was told were accessible prior to booking.
The only toilet in changing facilities was broken/blocked and the hairdryer was not working either.
Overall was a good massage and clean relaxing atmosphere.
The spa was inside the hotel on the first floor. You have to wait in the waiting area to be let in - but it was not signposted. The instruction from booking could’ve been better. Other than that, the facial and massage I had were both good! There’s after care advice also and it’s a very relaxing experience.