To start with the shop is under renovation and a lot of work is being done so it feels very empty and not relaxing.
The manicure was one of the worst I've ever had and at £15 it is one of the most expensive. The staff couldn't colour match the colour I had picked to the bottles of nail polish. The polish was poorly painted and started chipping within a few hours.
The upper lip threading was fine, but to be honest I don't think you can go that wrong with this.
Amazing staff, very friendly and professional.
I chose shellac manicure and they last forever! The lady who did my nails really knew how to do them well and looked after them.
The only downside is that they don't soak your nails in water like traditionally and only uses cream to remove your cuticles which hurt a little and that dried my skin around my nails and bleed a bit...everything is perfect otherwise!
Hopefully they'd take the above as an advice and change the method.