Staff were very polite and wonderful, really friendly. Had a great experience and I will be going back there now as I’ve been looking for a salon in Birmingham since moving here. Efficient and educated me on the different type of waxes and let me try out before I decided. Hot wax is £20 strip wax is £15 the website needs updated but she’s aware of that. Salon is cash only but there a cash point couple doors down. Also told all my friends about her so more customers to come her way
I always feel comfortable and looked after at Empress Beauty Lounge. Staff keep me well informed about treatments aswell which is important! Love it ✨ thanks!