Emma's Beauty Salon Reviews

Unit 60, Ground Floor, The Broadway Shopping Centre, Bexleyheath, London, DA6 7JN

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Reviews are written by customers after their visit.

4.3
284 reviews

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Written by our customers, so you know what to expect at each and every venue.
The treatments were a Mother's Day gift. I felt special and looked after by the staff, they were kind and welcoming, offered tea and coffee and gave me all the time I needed. No hesitation in recommending Emma's Beauty.
Booked for wax and pedicure and paid online, when I arrived I was informed that I can no longer get the pedicure as their licence had run out, I asked about a refund as I paid online and was offer 20% off the wax. It was a shame I couldn’t get the pedicure as that is really why I booked, just waiting on my refund. Wax was fine
There was come confusion over the payment and they didn’t have confirmation that I’d prepaid so perhaps a flaw in the system? But overall happy with service and ease of booking.
Horrendous. I have made a formal complaint.
The staff are good at what they do although maybe just a little friendlier and warm. They kept asking me what treatment I booked for and I didn’t want to keep saying Bikini wax out loud. Maybe they could offer some juice or tea ☕️ just the little things that make you more comfortable.
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