Emma's Beauty Salon Reviews
Unit 60, Ground Floor, The Broadway Shopping Centre, Bexleyheath, London, DA6 7JN
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310 reviews
My treatment was carried out by Madi and she was just brilliant, really professional thorough and caring. Thank You Madi. Will certainly be back.
Treatment by Sweetie•Ladies' Leg Waxing
Verified review
Very friendly staff and great quality of work
Eyebrow ThreadingShow all…
Verified review
Amazing service
Treatment by Sweetie•
Eyebrow & Eyelash TintingShow all…
Verified review
I'm very disappointed with this Salon. I did not enjoy my time there.
I was given one price at the outset and then charged three times what I expected. They did not explain their services. They did not give me a price list. They completely took advantage... They added extra ££'s to my service without telling me. The person doing my waxing and threading chatted over me the entire time, as if I wasn't there. She pushed my face and head around as if I actually wasn't in my body and I wouldn't notice. I really should have left at three beginning instead of enduring such a bad experience. I will never go there again. I will never recommend anyone go there. The poor customer service is evident from the offset. Everyone needs re-training in customer service. They also need re-training in the prices of the products and how to help the customer get the best for their actual needs.
As I left I told them in no uncertain terms I was not happy with the entire experience and I would never come back.
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