Emma was absolutely wonderful with my daughter. Unknown to her, my daughter has ADHD and finds it really hard to sit still, but Emma remained so calm, patient, and understanding throughout the whole appointment. She was friendly, made my daughter feel comfortable, and turned what is usually a challenge into a really positive experience. My daughter had a wash, cut, blow dry, and chose “princess curls” at the end – her hair came out beautifully, and she was so happy with it!