Embellish Beauty - Harrow Reviews
40 Shaftesbury Circle , Shaftesbury Parade, Harrow, London, HA2 0AH
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1158 reviews
I have given 5 stars because the problems were rectified. The first time I went for the massage and Indian head massage I was out of the door in 20 minutes which I did not think was good value for money. The massage was excellent etc just the timing.
I returned the next day, spoke with the manager and all was sorted and I had a superb massage in a clean welcoming room, calm atmosphere and a very pleasant member of staff.
There was nothing wrong with the Indian head massage either time, it was expertly administered, it is just not for me.
If I could afford it I would return daily!
The cleanliness of the salon I find is always excellent as are the welcoming staff. I am not sure if I would have a pedicure there because it is all so open plan which I do not like. One can be viewed from the street.
Therapeutic MassageShow all…
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My eyebrows looked the best they ever had after getting them threaded (this is not my first time) the employees are friendly as well .
Treatment by Devanshi (Eyelash technician)•Eyebrow Threading
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On arriving the salon was clearly understaffed as there was a large queue of people waiting which meant the whole experience was not very relaxing at all as everything is open plan. The salon would benefit from a patrician wall to allow for more privacy. I was lead to a pedicure chair that had not been cleaned from the previous customer and the used equipment was still nearby. Overall customer experience was very poor initially as the staff were very busy, once this had died down I had a lovely lady who finished off my pedicure, but unfortunately the finish was quite messy. Very hard working staff but I won't be returning.
PedicureShow all…
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