It's my first time at this salon so maybe this was a one off as the reviews are generally good. My experience was fine but the nails are not good. I do have short nails but I can get good gel manicures elsewhere. This manicure was very, very thick and uneven so it looks very blobby. There was some gel paint left on my fingers and some on the skin around my nails probably because too much product was applied and the nail technician used her nails to clear excess rather than a cuticle stick.