The salon didn't feel very clean and the room where the wax was done was behind a thin partition wall and the sliding door would essentially show you lying down to the rest of the salon. I waited until the therapist came back in before taking the clothes off my lower body as I didn't really want to show my bum to everyone! The wax therapist came across a bit inexperienced, went over areas again and again, including with strip wax as well, and double dipped. My wax was towards the end of the day so I really didn't appreciate the dipping in an almost empty pot that had clearly been heated all day. If I were more confident, I would have walked out there and then as I have been told to refuse double dipping - only realised in the first five minutes of the wax. Anyway, it's great value and they do good nail treatments. I would just avoid intimate waxing there. Sorry for the bad review guys!