Describe your visit to Ellenborough Park Hotel and Spa
When I arrived I was asked for the voucher number but I had been told when booking and paying extra towards the treatment that everything was confirmed at the site.
I was expecting a special facial but none of the products used were explained to me or how this might benefit my skin. Only a quick question about my skin type.
I was wearing a little make-up and my face was not cleaned before starting the treatment. Some time after I left the spa, I noticed I had dark patches under my eyes which turned out to be smudged mascara. Would have been nice for someone to at least mention this before I left!.